Eliminate Manual Processes, Boost Your Productivity, And Improve Customer Satisfaction In Only 8 Weeks!

Claim Your Free Consultation And Discover How To Optimise Your Processes And Save $100,000s Each Year With The Right Software Solution!

Why Choose Phoenix Services?

116+

Happy Clients  

123+

Custom Applications Built

4 Weeks

Minimum Build Time

66%

Cheaper Than Traditional Methods

Enhanced Customer Satisfaction Will Be The Main Benefit Of Using FSM Software For 70% Of Organisations By 2020*

Customers are the lifeblood of any business. It’s vital you continue to develop and improve your service and the value you provide them. One of the easiest and most effective ways is by improving the way your field technicians provide customer service. This has a dramatic effect on your bottom line.

It costs 4-5 times more to acquire a new customer than to retain your existing ones. You also have a 60-70% chance of selling to an existing customer, compared with just 5-20% for cold prospects. Happy customers also stay longer, renew contracts and generate referrals for your business.

Over 75% Of Field Service Organisations Will Have Mobile Apps Which Go Far Beyond Simple Data Collection By 2020*

Mobile software is now essential for Field Service organisations. If you fail to innovate now, your competition will leave you behind. In the new ‘digital age’, every company needs to adopt and integrate mobile software just to stay in business.

However, implementing mobile solutions in your field service organisation isn’t easy. There’s 170+ off-the-shelf FSM software options in the market right now. How do you know which one is right for you? In the time it takes to evaluate all the available options, your company could already have a tailored FSM solution up and running!

Modernise Your Field Service Operations Now

Reserve A Free, No-Obligation 30 Minute Session With A Practitioner (Not A Salesperson) That Can Help You Avoid Costly Mistakes And Quickly Improve Your Business ($997 Value)

We'll Help You Overcome These Common FSM Software Challenges

  • Off-the-shelf FSM software can be extremely expensive

  • The cost and time of implementation can still be too high for off-the-shelf software

  • Off-the-shelf software can be hard to integrate with your existing core systems (e.g. ERP, CRM, EAM) and can end up locking you into their vendor platform.

  • Lack of mobile options, i.e. native iOS or Android apps

  • Offline mode not available or not suitable

Automate Manual Processes And Maximise Productivity Of Your Field Technicians

If you’re sick of wasting valuable time on manual processes, you’ve come to the right place. At Phoenix Services, we help businesses with teams of field technicians become more efficient and profitable through technology.

Many of our clients come to us because they’re bleeding money and even losing customers. They can’t track where their field technicians are or what time they will finish the current job. This lack of communication and paperwork heavy administration leads to countless errors, frustration and in some cases, compliance issues.

Give Your Team Access To Everything They Need In One Central Software Hub

One of the biggest problems is not having everything you need in one place. Your service technicians can’t access certain information once they’re in the field. They’re also unable to update you with details of completed jobs until they return. This results in inefficient trips and phone calls.

With the right FSM solution, you can completely eliminate these problems. Your technicians can see all the information they need in one central hub. They can view jobs, service history and customer information. Plus, they can communicate with management and other technicians in the area – all from their mobile device.

Modernise Your Field Service Operations Now

Reserve A Free, No-Obligation 30 Minute Session With A Practitioner (Not A Salesperson) That Can Help You Avoid Costly Mistakes And Quickly Improve Your Business ($997 Value)

Here’s A Brief Outline Of What You’ll Discover When You Claim Your Free Consultation…

WARNING: You Could Be Bleeding Millions

You could be losing an enormous amount of money by missing commercial opportunities, not meeting service levels, breaching compliance regulations or simply spending too much on the wrong technology

How Leading FSM Companies Create Customer Loyalty

The industry leaders use FSM software to improve the customer experience, strengthen relationships and retention.

How To Keep Your Staff Accountable And Maximise Productivity

You’ll find out the quick and easy way to gain 360-degree visibility of your staff, equipment and 3rd party contractors, stay compliant with regulations and maximise their performance

The 3 Most Important Processes You Must Automate For Profit

Obviously, you want to modernise your Field Service Operation as much as you can – however, when you eliminate the manual handling and inefficiencies in these 3 processes your Technology will become a competitive advantage!

The #1 Method To Protect Your Business Against Competitors

Competition in business grows fiercer every year, and this is especially true in the FSM industry – find out how to future-proof yourself for years to come!

Modernise Your Field Service Operations Now

Reserve A Free, No-Obligation 30 Minute Session With A Practitioner (Not A Salesperson) That Can Help You Avoid Costly Mistakes And Quickly Improve Your Business ($997 Value)

Enhance Customer Service And Increase Referrals From Your Loyal Client Base

Removing manual processes and giving your field technicians access to a central information hub is extremely beneficial. They improve their productivity and spend more time with the customer instead of getting bogged down with admin tasks or talking on the phone with their supervisor.

You can also show your clients how you complete jobs and meet SLA’s and KPI’s to meet and exceed customer expectations. This means you waste less of your customer’s time, give them a higher satisfaction rate and increase your chance of referrals. In fact, businesses with a suitable FSM solution can increase their customer satisfaction rates, attract new customers and differentiate themselves from the competition.

Track Worker Activity For Increased Safety, Productivity And Regulatory Compliance

When you have technicians in the field, you need to know what they’re doing. FSM software provides you with 360-degree visibility of all your staff, vehicles and 3rd party contractors. You’ll know where they are, what their job status is, where they’re going next and what time they’ll be arriving. Incidents can be logged immediately and tracked in real-time.

You can also track data such as geo-location, maintenance scheduling and expense reporting. This allows you to meet all your regulatory requirements, increase the working life of your equipment and keep your staff safe.

Modernise Your Field Service Operations Now

Reserve A Free, No-Obligation 30 Minute Session With A Practitioner (Not A Salesperson) That Can Help You Avoid Costly Mistakes And Quickly Improve Your Business ($997 Value)

Free eBook Reveals How To Choose FSM Software Which Could Save You Up To $650,000 Or More!

You can download a free copy of our eBook: ‘Insider Secrets Of The Top FSM Organisations Reveal: 10 Critical Factors To Consider Before Investing In FSM Software (#3 Could Cost Your Business Over $250,000!)’. In this free eBook, you’ll discover…

  • How to get 360-degree visibility of your staff and equipment and keep them safe, productive and accountable

  • The VITAL process which needs to be automated by every FSM business (unless they want to close their doors in the next 2 years)

  • Why you simply CAN’T fix all your FSM issues in your business with off-the-shelf software alone (without customisation)

Simply fill in your details below and get this eBook sent straight to your inbox.

Your Customers See You As An Innovator And You’ll Leave Your Competition Behind

When you implement this type of software in your business, you set yourself apart from your competition. People no longer just buy from the biggest business. They buy from who moves the fastest, and this is exactly what the right field service management software does for you.

It allows you to maximise productivity, streamline your processes and keep your field technicians focused on the task at hand. Your customers will appreciate how quick and convenient it is to do business with you, and they’ll reward you by staying with you and giving you referrals.

Modernise Your Field Service Operations Now

Reserve A Free, No-Obligation 30 Minute Session With A Practitioner (Not A Salesperson) That Can Help You Avoid Costly Mistakes And Quickly Improve Your Business ($997 Value)

4 Steps To Automate Your Manual Processes

Claim Your Free Consultation

Reserve your free consultation and we’ll sit down with you, uncover your business problems and match you with the perfect FSM software solution.

Fast Implementation Proposal

Once we’ve matched you with a solution, we’ll prepare a proposal which will cover time-frames, integration and the required investment for the project.

Roll Out Your Software Project

After you’ve approved our proposal, we’ll commence your project immediately – we’ll source the software, integrate in your business and train your staff.

Save Time And Enhance Customer Experience

You’ll now enhance customer experience and save countless hours and potentially $100,000’s every year!

Modernise Your Field Service Operations Now

Reserve A Free, No-Obligation 30 Minute Session With A Practitioner (Not A Salesperson) That Can Help You Avoid Costly Mistakes And Quickly Improve Your Business ($997 Value)

How Can Phoenix Services Help Your Business?

When you leverage the #1 Low-Code Enterprise Platform for Digital Transformation, the sky is the limit. All our solutions are available in any device format and can be deployed as web apps or native mobile apps (iOS and Android) with offline capability. In addition to the above, because Phoenix Field Services runs on the OutSystems platform, we can tailor the solution to your specific needs, including integration with back end systems, such as your CRM, ERP, ITMS, HRMS, etc.

Finally, because Phoenix and OutSystems don’t have an agenda in terms of where to deploy (e.g. cloud vendor, multi-tenant vendor), you have full freedom to choose where and how you want to deploy your solution, e.g. private / public cloud, on-premise or a combination of both. Phoenix Services have experience and solutions for the following Field Service use cases and will help you tailor them to your needs.

Here’s Some Of The Features That Our Solutions Include

Empower your team to conduct inspections and collect detailed information.

Modernise Your Field Service Operations Now

Reserve A Free, No-Obligation 30 Minute Session With A Practitioner (Not A Salesperson) That Can Help You Avoid Costly Mistakes And Quickly Improve Your Business ($997 Value)

Hear Why Dozens Of Customers Choose Us To Modernise Their Field Service Operations

We’ll Deliver The Right Solution For Your Business in 8 Weeks - Or We’ll Work For Free Until We Do

We’re so confident in our ability to identify the best FSM solution for your business - that we guarantee it! If, for some reason, we’re unable to deliver in 8 weeks your tailored FSM solution that fits your business perfectly and helps you retain and win customers - we’ll work for free until it’s done! You have everything to gain and nothing to lose, so what are you waiting for?

Modernise Your Field Service Operations Now

Reserve A Free, No-Obligation 30 Minute Session With A Practitioner (Not A Salesperson) That Can Help You Avoid Costly Mistakes And Quickly Improve Your Business ($997 Value)

Claim Your Free, 30 Minute “Eliminate Your Manual Process” Consultation

Reduce Admin Burden And Improve Your Customer Experience Today!

Which FSM software is right for you? Schedule a 30 minute, 1-on-1 consultation with a FSM software consultant and tell us your most costly & frustrating FSM problem. We’ll match you with the best software solution that fits the actual needs of your company to eliminate your manual processes, boost productivity while dramatically speeding up your time to market, and help your business keep up with fast-paced technological advancements.

Whether you have an unrefined idea of how to solve the issue you’re having, or simply want a second opinion, our FSM software consultants can walk you through the best solution for your business.

Enter your details now to claim your free consultation with an FSM software consultant

Reserve A Free, No-Obligation 30 Minute Session With A Practitioner (Not A Salesperson) That Can Help You Avoid Costly Mistakes And Quickly Improve Your Business ($997 Value)

Still Have Questions You Need Answered? Here Are The Ones Our Future Customers Ask The Most…

We have built tailored solutions for:

  • Business Audit

  • Incident Management

  • Expense Management

  • Dynamic Inspection Checklists

  • Time and Attendance

  • Workforce Mobility

  • Contract Management

  • Work Order Management

  • Workforce Communications

All our solutions are built on the OutSystems platform, which means they are fully integrated with all necessary core systems (e.g. SAP, SFDC, Workday, ServiceNow, etc), and can be deployed as web apps, or mobile apps (Android and/or iOS) with native and offline capability.

Phoenix Services (Sydney and Brisbane based) and Do It Lean (Portugal based) is a joint venture for delivery of expert services in OutSystems for the Australian and New Zealand market.

We have 10 clients in Australia (including Optus, BRI Security and Maxtel) and100+ clients around the world.

Phoenix Services and Do It Lean is a joint venture for delivery of expert services in OutSystems for the Australian and New Zealand market. We have 60 certified OutSystems resources.

Modernise Your Field Service Operations Now

Reserve A Free, No-Obligation 30 Minute Session With A Practitioner (Not A Salesperson) That Can Help You Avoid Costly Mistakes And Quickly Improve Your Business ($997 Value)